This manual provides librarians and library managers with a performance appraisal system that measures staff fairly and objectively and links performance to the goals of the library. The following topics are addressed: (1) identifying expectations for quality service or standards of performance; (2) the importance of a library's code of service,…

This manual for librarians offers both background information and practical advice on library budgeting. Seven chapters make up this book: (1) Numbers, Your Library, and You; (2) Kinds of Budgets; (3) Measuring Ourselves; (4) Alternate Resources: Grants and Endowments; (5) More Alternate Resources: Volunteers, Fund Raising; (6) Fees for Library…

Mentoring is of proven benefit to a variety of organizations, including academic libraries. A formal mentoring program for library faculty in a medium-sized academic library was created to take advantage of what is offered. Goals and objectives were established, the responsibilities of mentor, protege, and the professional stakeholders were…

Taking an international approach to reflect the growing number of one-person libraries (OPLs) worldwide, this handbook and directory for OPLs covers organizational culture, customer service, time management and planning, budgeting, accounting, technology, collection development, education, downsizing, outsourcing, and many other key management…

This annual report of Utah public library services presents data useful for local library planning. This information is presented in two sections: core performance measures and general tables. Statewide summary data and breakouts by the populations of the library jurisdictions are provided for the following core performance measures: (1) visits…

This paper begins with a section that describes characteristics of knowledge management in libraries, including: human resource management is the core of knowledge management in libraries; the objective of knowledge management in libraries is to promote knowledge innovation; and information technology is a tool for knowledge management in…

One of the major issues in the management of academic libraries is the dual nature of staffing: the professional and the paraprofessional. Using the Academic Affairs Library of the University of North Carolina at Chapel Hill as a case study, this project investigates whether professional and paraprofessional staff in large academic libraries…

Turn over in the position of university library directors has increased markedly in the past decade. Seventy-eight large university libraries have been investigated to identify problems and make recommendations. Planning, budgeting, and the relationship of the library to the university are discussed. (70 references) (DH)

Introduces four models of data library development for meeting information needs for machine-readable data files--University of Florida facility, University of British Columbia Data Library, Data and Program Library Service at University of Wisconsin, and online numeric Kentucky Economic Information System at University of Kentucky. Four…

Discusses the changes in the social and economic environment that have pushed libraries into retreating from their traditional objective of preserving the cultural record, and suggests that the solution to this problem must be sought by means of national-level resource and cost-sharing programs. A 21-item reference list is included. (Author/JL)

The two-phase effort at Clemson University to design a comprehensive library automation program is reported. Phase one was based on a version of IBM's business system planning methodology, and the second was based on a linear model designed to compare existing program systems to the phase one design. (MLW)

As technology permeates the special library, new requirements will emerge to integrate staff, equipment, and systems and establish connections between information resources and people. Being library managers in special libraries of tomorrow means mastering fundamentals of cost accounting, strategic planning, technological change, and behavioral…

Discusses the government documents librarian's special management concerns which are posed by a growing microfiche collection and must be modified to include: overcoming fear of user resistance, document mobility, collection development and control through automation of records systems, use of statistical profiles, and storage environment.…

Argues that service is better in libraries whose staff participate in management activities than in libraries run by authoritarian methods, and that staff educational diversity and adequate collection resources linked to a participative management style enhance staff satisfaction and, concomitantly, library performance. (RAA)

Orr's schema for measuring the quality and value of libraries is described and discussed with respect to three paradoxes--the evaluation of catalogs, optimal library size, and Lenin's view of public libraries in the U.S. Seven references are cited. (CHC)