This publication is the first formal summation of results on a nationwide basis of progress under the Library Services Act, a State-local-Federal cooperative program for extension and improvement of public library services to rural areas. The two previous bulletins of this series have been concerned with "plans"; this publication is concerned with…

Describes three projects implemented by the Southern Illinois University at Carbondale's library that are designed to empower the patron: (1) patron-initiated borrowing; (2) Interlibrary Loan Link on FirstSearch databases; and (3) implementation of Web-based interlibrary loan request forms. Explains the role of institutional support and…

Describes the strategic planning process for the merger between the libraries of Penn State University's Harrisburg and Schuykill campuses. Examines the merger's potential impact on library services and resources. Discusses possible solutions to meeting the information needs of the merged institutions. (Author/AEF)

To meet the challenges of societal change, technological development, and economic retrenchment, libraries must develop problem-solving strategies such as marketing which can help libraries serve their clients more effectively. Marketing components are presented in the context of a customer orientation. (AEF)

Examines literature for guiding libraries to develop services that comply with the Americans with Disabilities Act of 1990. Presents a case of the University of Alabama Libraries' establishment of a technologies lab to serve the needs of the blind, visually impaired, and learning disabled students; examines problems and efforts to increase staff…

Presents a current picture of Ethiopian librarianship based on articles published since 1980. Highlights include the national library and national archives, including bibliographies; public libraries and reading rooms; academic libraries; school libraries; special libraries; and development of the library profession and education. (Author/LRW)

This article is a condensed version of a presentation from the 1991 Public Library Association (PLA) conference that addressed the need for appropriate responses by libraries to changing ethnic and racial populations. Topics discussed include racism, cultural competence in the library profession, adjusting library services, effective leadership,…

Discusses difficulties parents encounter when they play with their disabled child and the inappropriateness of some commercial toys for disabled children. Also describes the development of adapted toys and of toy lending libraries for young disabled children. (BB)

Discusses building a multicultural audio collection for a library. Gives some guidelines about selecting materials that really represent different cultures. Audio materials that are considered fall roughly into the categories of children's stories, didactic materials, oral histories, poetry and folktales, and music. The goal is an authentic…

Discusses the design of combined school/public libraries and includes the views of three high school librarians and two elementary school librarians who helped create combined libraries. Topics include physical design issues, including entrances, lighting, and location; funding; cost benefits; contracts; signage; and parking. (LRW)

The impacts of technology upon traditional library resources are sometimes unexpected. The library at California's University of the Pacific discovered that usage of print materials was dwindling, even though the addition of a 50-station "Information Commons" had bolstered overall library use. At first it was anticipated that the…

The University of Illinois at Urbana-Champaign (UIUC) Library participated in the statewide conversion to a new integrated library system in the summer of 2002. Prior to the system's implementation, various local and statewide committees coordinated efforts to train their staffs so as to ensure a seamless transition. This case study analyzes, in…

Purpose: To review a small specialist repository's strategic and opportunistic approach to utilising collaborative regional and national digital initiatives to increase access. The Birmingham Institute of Art and Design (BIAD) Archives activity is evaluated to determine whether a project-based approach recognises and meets the needs of historians,…

Developing a library collection to support the curriculum of Canada's largest computer studies school has debunked many myths about collecting computer science and technology information resources. Computer science students are among the heaviest print book and e-book users in the library. Circulation statistics indicate that the demand for print…

This paper describes the network of Patent and Trademark Depository Libraries (PTDLs), a collaborative partnership with the United States Patent and Trademark Office (USPTO) for disseminating patent and trademark information in every state plus the District of Columbia and Puerto Rico. Typical information sources and services provided at PTDLs are…