As funds for supporting library and information services dwindle, librarians are beginning to recognize the value of evaluating and justifying their library in terms that the decision makers--those who control the budgets--understand. This book offers proven techniques for implementing a program that both promotes information services and dispels…

Information services managers have a responsibility to provide the best information delivery possible. The basic principles of total quality management can be used by information professionals to help justify library funding through the creation of an environment where customer-patron satisfaction is paramount. This book reveals how to apply the…

Informal adult learning opportunities in Wyoming at the turn of the century were offered through popular lectures, newspaper articles, a traveling library, and the University of Wyoming's libraries and museums. Laramie City, one of the earliest towns to be established in Wyoming Territory, was home to a large concentration of formally educated…

This paper presents a method for creating school libraries through the production of materials by the students themselves. Purposes of the project are to promote literacy in elementary and secondary schools through opportunities for students to read and write and to encourage the creation of school libraries where none exists. Teachers are shown…

Strengthening technology in Louisiana's public libraries will support equitable and convenient access to electronic information resources for all citizens at library sites, in homes, and in business. The plan presented in this document is intended to enhance and expand technology in the state's public libraries. After discussion of the crucial…

The South Carolina State Library has prepared this document as a requirement of the Library Services and Construction Act (LSCA) to account for the use of funds granted under Titles I, II, and III, for library services, public library construction, and interlibrary and resource sharing, respectively. In addition to meeting the requirements of the…

Third World libraries, as a rule, receive information technology, technical assistance, and training as part of international development projects. Library improvements and their intended objective, information transfer, are more effective and lasting if key administrative and policy issues are addressed by the projects. Critical success factors…

This book presents and analyzes the history of the Rutgers College of Pharmacy (from 1892 to the present) and relates the Rutgers' experience, not only to national developments in education, but also to developments in the pharmaceutical sciences and to the changing pharmaceutical practices in the nation and in the State of New Jersey. A brief…

This document presents three case studies that illustrate how library staffs and architectural design teams can work together to plan additions that are successful solutions to building problems. The case studies cover the experiences of Hope College, Holland, Michigan (David Jensen, Margaret Jensen), Western Maryland College, Westminster,…

The pre-Asian Association of Open Universities (AAOU) Asian Librarians' Roundtable is the first of its kind for librarians of AAOU and other Asian distance and open education institutions to share their views on the use of the latest technology and the provision of library services to distance learners. This document describes the library services…

Public libraries are an important asset in virtually any size community, but especially in small towns where many social institutions are in decline or have left. Libraries increase the quality of life, help attract new residents, and support the quality of life that is essential to attracting businesses. Results from surveys of library users,…

This paper describes the experiences with marketing, a new concept at the Library at the University of South Africa (Unisa), which is the largest university in South Africa and one of the largest distance education institutions in the world. Following a discussion of marketing of the tertiary library and the service marketing triangle…

This paper presents a Knowledge Sharing project at the Aarhus School of Business (Denmark). As a result of a close cooperation between the Faculty of Modern Languages and the Library of the Aarhus School of Business, a Learning Resource Centre (LRC) is being established. The LRC serves as an exploratorium for the development and testing of new…

Describes the renovation of the Horace Greeley High School library (Chappaqua, New York). Discusses initial planning; costs; teachers' use of the library; new technology and the blending of print resources; and the appeal of the facility for students. Sidebars highlight the lighting design and renovation goals for the media specialist and…

When the Johnson County Library (Shawnee Mission, Kansas) went the extra mile to comply with the Americans with Disabilities Act (ADA), an intensive program of building modification, new equipment acquisition, staff education, and community-awareness promotion was the result. A Disabilities Awareness Month was also launched. (AEF)