Describes the Interactive Reference Assistance project developed at the University of Michigan to provide remote reference service for students in campus residence halls through the use of specialized software, desktop computers, and desktop cameras that allowed video and audio links directly to library reference staff. (LRW)

Defines knowledge management and corporate portals and provides a model that can be applied to assessing return on investment (ROI) for a knowledge management solution. Highlights include leveraging knowledge in an organization; assessing the value of human capital; and the Intellectual Capital Performance Measurement Model. (LRW)

Describes the influence that Extensible Markup Language (XML) will have on the software documentation process and subsequently on the curricula of advanced undergraduate and master's programs in technical communication. Recommends how curricula of advanced undergraduate and master's programs in technical communication ought to change in order to…

Describes how to build a data warehouse, using the Schools Interoperability Framework (www.sifinfo.org), that supports data-driven decision making and complies with the Freedom of Information Act. Provides several suggestions for building and maintaining a data warehouse. (PKP)

Discusses the need for standardization for learning technologies in computer-based training systems. Highlights include institutions and organizations involved in standardization; a survey of educational metadata; how these data models are applied by actual software systems to facilitate the location of learning resources; and educational…

Examination of the coding of interview data in studies of the aspirations of British Muslim girls and transition to math teaching compared manual and electronic methods. Choice of methods depended on the size of the project, funds, time, and research expertise. (SK)

Describes a unique project using commercial haptic interfaces to augment the teaching of simple machines in elementary school. Suggests that the use of haptics in virtual simple-machine simulations has the potential for deeper, more engaging learning. (Contains 13 references.) (Author/YDS)

A literature review and survey responses from 194 information technology and aerospace contractors identified methods and outcomes of training delivery. Results were used to develop a framework for evaluating and selecting commercial off-the-shelf systems (COTS) for operations and maintenance training. (Contains 11 references.) (SK)

The use of a portable schedule prompting system to increase independence and self-regulation in time management was compared to use of a written schedule with 12 adults with mental retardation. Results supported the utility of a Palmtop computer with schedule prompting software to increase independence in the performance of vocational and daily…

Describes assistive technologies that are available to help schools meet the requirements of Individualized Education Plans for students with disabilities. The offerings include computer devices and specialized software programs. (EV)

Discusses the nature of instructional design and describes rapid prototyping as a feasible model for instructional system design (ISD). The use of prototyping in software engineering is described, similarities between software design and instructional design are discussed, and an example is given which uses rapid prototyping in designing a…

Discusses intervention modules for use with computer software and describes the development of an intelligent advisor system, or help system, to aid a user in developing a conceptual data model using the entity-relation method and graphics software. Knowledge acquisition is discussed, and an example of an advisor intervention is given. (49…

Describes how to customize communications software for microcomputers that will improve the results of online searching done by the end-user. Communications tasks are described, and screen display requirements, programable function keys, and file editing are discussed as factors to consider in software selection. (LRW)

Provides an introduction to software which enables librarians to use microcomputers to produce catalog cards and labels for spines and pockets. A typical computer session is described, special printer forms used by the computer are discussed, criteria for choosing a program are outlined, and a list of vendors is provided. (Author/CLB)

Discusses hypermedia as an appropriate medium for supporting collaborative work and describes hypermedia systems in general and NoteCards in particular. Experiences of collaborators working with NoteCards are presented, the resulting development of two tools is described, and future developments for NoteCards and these tools are discussed. (17…