This paper presents a detailed case study of the development and implementation of a quantifiable academic workload model in the education faculty of an Australian university. Flowing from the enterprise bargaining process, the Academic Staff Agreement required the implementation of a workload allocation model for academics that was quantifiable in terms of hours with a stipulated annual maximum. Upon its eventual implementation, evidence emerged of academic workloads well beyond the supposed upper limit to hours. The case study demonstrates the highly political nature of defining academic work. With the emphasis in a modern university on competition driven by reduced funding and limited resources, academics are increasingly held accountable through performance management for teaching and research outcomes. The case study revealed the inherent tensions that arose between academics and managers as the related issues were negotiated. (Contains 1 table.)