This paper explores how parents of children with hearing impairment access counseling services in Zimbabwe. A survey design was used in which a sample of 300 parents of children with hearing impairment completed a multi-item questionnaire. Interviews were then conducted with the 300 parent-participants in order to cross-check questionnaire responses. The questionnaire sought to establish how they accessed counseling and also to elicit their views about the counseling they did receive. Parents' difficulties and problems in accepting and coping with their children with hearing impairment were also explored. Subsequently, an open-ended questionnaire was then used to elicit parents' views on how counseling could be made more accessible. Questionnaire data were analyzed through descriptive statistics to provide information on how parents accessed counseling services. Interview data was analyzed by means of a correlation with the quantitative data. Results from this study indicate that most of the parents in this study accessed counseling from special schools and to a lesser extent from individuals, hospitals, churches, counseling organizations and relatives. In terms of influential factors, financial constraints, communication and lack of knowledge to teach children with hearing impairment basic living skills were highlighted by participants in this study. (Contains 2 tables.)