The burgeoning consumer-tech market is creating new challenges for higher education IT departments. As increased expectations of mobility and connectivity have students and faculty looking to consumer technology to meet their academic needs, IT must revamp operations and infrastructure to meet the demand, while keeping security risks and budgets in check. Is the new consumer IT model here to stay? While some IT administrators hope that the pendulum will eventually swing back to centralized, institutionally controlled IT, experts warn that the drive toward consumerization will fundamentally change IT operations for good. In this article, the author speaks with Sheri Stahler, associate vice president for computer sciences at Temple University (Pennsylvania); Ronald Danielson, vice provost for information services and CIO at Santa Clara University (California); and Carol Smith, CIO of DePauw University (Indiana), to find out how their institutions are tackling the trend.