To create the kinds of school-family partnerships that raise student achievement, improve local communities, and increase public support, schools need to understand the difference between family involvement and family engagement. Schools that emphasize the latter tend toward doing with families, rather than doing to families. These schools do more listening than talking; they strive for two-way conversation rather than one-way communication. Their vision of the school community does not stop at the school grounds, but encompasses the overall neighborhood. Ferlazzo, an English teacher in an urban high school, describes how his school has developed partnerships with parents that address not only school challenges but also family and community needs.