This paper considers the pastoral care needs of international students in New Zealand. Using the relatively new Code of Practice for the Pastoral Care of International Students as its departure point, this paper critically evaluates the assertion that there is a crisis in New Zealand's export education industry. It does this through considering international students' expectations and experiences in New Zealand and their delineation and evaluation, and criticisms of pastoral care provisions through research and policy documents. Drawing on recent empirical research, the academic, social (including health and safety), and financial needs of international students in New Zealand are identified. The paper concludes by suggesting proactive responses to these needs and asserting that proper pastoral care of international students is essential and necessary for the sustainability of New Zealand's export education industry. (Contains 1 figure and 1 table.)