The purpose of this descriptive, single case study was to provide knowledge and insight about state education policy-making, specifically, the process by which education-related bills pass through a legislature. This study was also designed to identify factors of influence shaping legislative decision-making as perceived by lawmakers and observers of the legislative process. Sources of evidence included interviews, direct observation, archival records, public records documentation, and tape recordings of committee meetings and Senate floor sessions. Results show that a bill's fate is subject to many planned and unplanned sequential steps, and to a collection of diverse personalities that drive the legislative process. Trust forms the foundation upon which other factors depend including bill sponsors, party leadership, lobbyists, fellow legislators, and constituents. (Contains 2 tables and 1 figure.)