Children who are hospitalised need as many normalising experiences as possible. Child life specialists work to try to normalise the patient's hospital stay by providing resources that are developmentally appropriate and that allow children to be themselves, considering the parameters of the child's medical status. This article examines the use of one such resource, the Starbright World Program, by a large Midwestern paediatric hospital. Fifteen child life specialists were surveyed to determine how patients and their families used the programme and whether or not the programme was beneficial for the 380 patients and their families who participated in the programme. Results of the survey indicate that the programme can be a beneficial addition to the services provided to paediatric patients. (Contains 3 tables.)