ERIC Number: EJ878711
Record Type: Journal
Publication Date: 2010-Apr
Pages: 5
Abstractor: ERIC
ISBN: N/A
ISSN: ISSN-1041-7915
EISSN: N/A
Available Date: N/A
14 Days to Have Your Say
Peterson, Andrea; Haulgren, Frank
Computers in Libraries, v30 n3 p28-32 Apr 2010
During spring quarter 2008, the Western Washington University (WWU) Libraries established an interactive bloglike environment called "14 Days to Have Your Say" with the intention of gathering new ideas and feedback about the libraries from the university community. The environment was developed as a fairly simple Drupal site. The project was open for direct posting from anyone on the WWU campus for 14 days, from May 7 to May 21, 2008. This article describes the background of the project and how it was developed and launched. The authors discuss how the project worked and offer suggestions for replicating 14 Days in one's library. As budgets continue to decrease, the authors stress that this kind of open and noticeable assessment can be invaluable in improving underfunded services and improving the perception of the library's services to both administrators and patrons.
Descriptors: Academic Libraries, Library Services, Library Research, Mail Surveys, User Satisfaction (Information), Program Descriptions, Program Development, Institutional Research, Self Evaluation (Groups), Library Automation, Technology Uses in Education, Database Management Systems
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Publication Type: Journal Articles; Reports - Descriptive
Education Level: Higher Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Washington
Grant or Contract Numbers: N/A
Author Affiliations: N/A