ERIC Number: EJ867889
Record Type: Journal
Publication Date: 2009
Pages: 31
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-1044-8004
EISSN: N/A
Available Date: N/A
Developing an OD-Intervention Metric System with the Use of Applied Theory-Building Methodology: A Work/Life-Intervention Example
Morris, Michael Lane; Storberg-Walker, Julia; McMillan, Heather S.
Human Resource Development Quarterly, v20 n4 p419-449 Win 2009
This article presents a new model, generated through applied theory-building research methods, that helps human resource development (HRD) practitioners evaluate the return on investment (ROI) of organization development (OD) interventions. This model, called organization development human-capital accounting system (ODHCAS), identifies return-on-investment measures for each of the elements of the human-capital employment life cycle that are impacted by OD interventions. We illustrate an application of the new model by using work/life (w/l) interventions as a test of the model. The contribution of this new model is fourfold: (1) It fills a gap in the literature by suggesting a holistic ROI framework for typically nonfinancial OD-type interventions; (2) It is generated from an accepted applied theory-building methodology; (3) It offers decision makers methods to develop hard evidence on which to evaluate w/l interventions; and (4) It has the future potential to be expanded and used to evaluate the ROI for multiple types of OD interventions. (Contains 2 tables and 2 figures.)
Descriptors: Intervention, Research Methodology, Outcomes of Education, Metric System, Accounting, Organizational Development, Human Resources, Models, Decision Making, Human Capital, Case Studies, Employees, Staff Development
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Publication Type: Journal Articles; Reports - Research
Education Level: Adult Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A
Author Affiliations: N/A