This article presents the results of a research study that took place during the 2007-2008 academic year at the University of the Basque Country. (UPV/EHU in its Spanish and Basque acronyms). The research's goal was to establish the guidelines for training opportunities in information and communication technologies (ICTs) that could better address the needs of the faculty at the aforementioned university. The conclusive results provide a picture of the necessary training in ICTs that the faculty requires for their teaching as well as for conducting research. This led us to develop some suggestions that are related to the modular organization of past and present training courses as well as improved guidelines that would help us to restructure the design of the training currently being offered. This restructuring is fundamental in order to include ICTs in the new European space of higher education (ESHE). (Contains 2 figures and 2 tables.)