ICT has enabled a wide dissemination of information and a sharp increase in the magnitude of electronic information sources. The use of e-information sources by healthcare personnel within Saudi Arabia has received little research attention. This paper discusses the use of e-information sources by healthcare personnel in the kingdom. A questionnaire with open-ended questions was designed to collect data from 11 governmental hospitals and health centres in Riyadh. It identified a range of problems and obstacles that impact on the use of electronic information sources. The identification of these difficulties opens the way for development and improvement of the current situation. (Contains 10 tables.)