The demand for mental health services in higher education settings continues to increase and places more pressure on staff, highlighting further the importance of good staff morale in these agencies. This task of bolstering staff morale is often placed primarily on the shoulders of counseling center directors. The present article outlines several counseling center directors' perspectives on staff morale, management principles, and the assessment of colleagues' needs and motivations. The article will describe a working atmosphere that is conducive to high morale and will examine ways directors can learn "to manage from the soul."