In order to effectively meet the needs of families, this paper argues that there is a need for people working in the arena of family support to incorporate theory and research into their practice and to engage in a process of reflective practice. An inter-disciplinary cyclical model of training for experienced family support practitioners is described, which involves identification and implementation of a practice task and subsequent reflection on the task one year later. The value of the model lies in the fact that it connects theory to practice in "real world" contexts, allows busy practitioners the time and space to reflect, facilitates the practitioners' agency to engage in service development, and, most importantly, supports services to examine how they can best meet the needs of children and families. (Contains 2 figures.)