A model of service delivery called Wraparound, which was developed in the USA, focuses on maximising collaboration between stakeholders, including the client and their support network, as well as services involved. It is used extensively in the disability, mental health, juvenile justice, education and out-of-home care fields across North America. This paper reviews the literature exploring evaluations of the model and also examines an example of the application of Wraparound in an Australian context--the Turnaround program in the ACT--and its preliminary evaluation. Finally, challenges and opportunities for the model are considered. (Contains 1 figure.)