Purpose: Aims to outline the issues and debates about a five-week fully online staff development program piloted in the University of Paisley, Scotland. Design/methodology/approach: A case study was the approach taken. Findings: The programmer was designed to introduce lecturers to the theoretical and pedagogical issues surrounding online tutoring, while allowing them to get to grips with the delivery technology. The programmer also provided academic staff with the opportunity to explore their attitudes towards using Computer-Mediated Communications (CMC) in their teaching and to reflect on how they could utilize it to enhance their face-to-face teaching activities. Staff found the program challenging but they also appreciated the opportunity to take part. Some reported feeling much more confident about using the technology. Originality/value: Provides information on a program designed to introduce face-to-face lecturers to the theoretical and pedagogical issues surrounding online tutoring while allowing them to become familiar with the technology.