Education administrators always are trying to get better performance from their custodial-services department. When schools use more efficient and cost-effective methods, administrators can focus on more pressing issues and worry less about routine problems. In this article, the author discusses some basics to consider: (1) site safety inspections; (2) "back-screen" criteria; (3) quality control; (4) chemical hazards; (5) glug ... glug ... glug; (6) green cleaning; (7) cleaning methods; (8) staff recognition; (9) regulatory compliance; (10) resilient floor care; (11) on-the-job injuries; (12) general work rules; (13) departmental cooperation; and (14) training, training, training.