ERIC Number: EJ798343
Record Type: Journal
Publication Date: 2007
Pages: 6
Abstractor: ERIC
ISBN: N/A
ISSN: ISSN-1080-5699
EISSN: N/A
Available Date: N/A
Immigrant Diversity and Communication Practices in the New Zealand Business Sector
Cruickshank, Prue
Business Communication Quarterly, v70 n1 p87-92 2007
The age of globalization requires an understanding of intercultural communication and diversity issues in workplaces. This is especially so in a country such as New Zealand, which has recently been experiencing the phenomenon of recruiting and attracting skilled, professional immigrants from China, India, and other parts of Asia and the Middle East to fill New Zealand's skills shortage. However, the experiences of these new arrivals have not always been positive (Forsyte Research, 1998). This article describes current research on the communication barriers encountered by immigrants in the New Zealand workplace. It also discusses the author's interviews with two practitioners: a lawyer who advises employers on employment relations practices and a representative of the health care industry who provides adjustment support for staff members recruited from overseas.
Descriptors: Intercultural Communication, History, Foreign Countries, Immigrants, Work Environment, Cultural Pluralism, Skilled Workers, Recruitment, Communication Problems, Interviews, Lawyers, Employment, Foreign Nationals, Health Services, Business Communication, English (Second Language), Language Skills, Second Language Learning, Evaluation Methods
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Publication Type: Journal Articles; Reports - Descriptive
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: New Zealand
Grant or Contract Numbers: N/A
Author Affiliations: N/A