Maintaining secure, convenient administration of the PC system environment can be a significant drain on resources. Deskside visits can greatly increase the cost of supporting a large number of computers. Even simple tasks, such as tracking inventory or updating software, quickly become expensive when they require physically visiting every computer. But it's not only a financial issue. Needlessly complex systems management can increase the risk of downtime; long notification times can delay the response to dangerous threats. Plus, when hardware information is stored in too many locations, it can restrict access to the critical data needed to make important decisions. One of the objectives for any IT environment is to minimize the total cost of ownership of technology investment--not just in dollars, but in terms of the strain on resources. This article describes how Dell Systems Management solutions can give one a complete control over IT infrastructure, allowing for limited deskside visits and other tedious tasks while centralizing the critical hardware information to which one needs simple access.