Few empirical studies have inquired into the process of learning therapeutic skills or have focused on the interaction between trainees and trainers from the trainees' perspective. We implemented a qualitative study focusing on the experiences of Norwegian therapists' participation in an empathy training program. The aim of the study was to better understand the trainees' conception of the learning process. The trainers' use of an individualized, noncritical, and empathic orientation toward the trainees was reported as important for learning. The trainees reported much strain and considerable challenge when trying to change their therapeutic style. The results are discussed in relation to pedagogical principles of empathy training.