ERIC Number: EJ778048
Record Type: Journal
Publication Date: 2007
Pages: 18
Abstractor: Author
ISBN: N/A
ISSN: ISSN-0735-6331
EISSN: N/A
Available Date: N/A
Can Email Communication Enhance Professor-Student Relationship and Student Evaluation of Professor?: Some Empirical Evidence
Sheer, Vivian C.; Fung, Timothy K.
Journal of Educational Computing Research, v37 n3 p289-306 2007
Four hundred and eight undergraduate students participated in this study that examined professor-student email communication, interpersonal relationship and teaching evaluation. Several findings have been gleaned. First, academic task was the most frequent email topic and social-relationship less frequent between professors and students. Second, professors emailed students more frequently than the reverse. Third, professors and students exhibited a higher degree of reciprocity for social-relationship communication than for task emails. Fourth, email communication contributed positively to both professor-student relationship and teaching evaluation. Fifth, professor email helpfulness, reply promptness and email frequency for social-relationship were the most significant predictors of both professor-student relationship and teaching evaluation. (Contains 9 tables and 1 figure.)
Descriptors: Undergraduate Students, Teacher Evaluation, Electronic Mail, Computer Mediated Communication, Teacher Student Relationship, Student Evaluation of Teacher Performance, Interpersonal Communication, Feedback (Response), Predictor Variables
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Publication Type: Journal Articles; Reports - Evaluative
Education Level: Higher Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A
Author Affiliations: N/A