NonStop University is an online university community application service designed, developed, and deployed by Hewlett-Packard (HP) to serve the computer product training needs of 2,500 staff members in more than 50 countries. By identifying a set of learner characteristics that supported a set of key elements while using technology and focusing on issues beyond those of the traditional learning model, the model can be used to apply computer products and concepts in the culture, the market, and the local business environment of each employee. Hill discusses these cognitive and social domain issues, associated variables, and potential future directions of the online learning service. (Contains 1 figure.)