ERIC Number: EJ744438
Record Type: Journal
Publication Date: 2006
Pages: 6
Abstractor: Author
ISBN: N/A
ISSN: ISSN-0744-8481
EISSN: N/A
Available Date: N/A
Web-Based Triage in a College Health Setting
Sole, Mary Lou; Stuart, Patricia L.; Deichen, Michael
Journal of American College Health, v54 n5 p289-294 Mar-Apr 2006
The authors describe the initiation and use of a Web-based triage system in a college health setting. During the first 4 months of implementation, the system recorded 1,290 encounters. More women accessed the system (70%); the average age was 21.8 years. The Web-based triage system advised the majority of students to seek care within 24 hours; however, it recommended self-care management in 22.7% of encounters. Sore throat was the most frequent chief complaint (14.2%). A subset of 59 students received treatment at student health services after requesting an appointment via e-mail. The authors used kappa statistics to compare congruence between chief complaint and 24/7 WebMed classification (kappa = 0.94), between chief complaint and student health center diagnosis (kappa = 0.91), and between 24/7 WebMed classification and student health center diagnosis (kappa = 0.89). Initial evaluation showed high use and good accuracy of Web-based triage. This service provides education and advice to students about their health care concerns. (Contains 5 tables.)
Descriptors: School Health Services, Access to Health Care, College Students, Internet, Regression (Statistics), Comparative Analysis, Clinical Diagnosis, Program Effectiveness
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Publication Type: Journal Articles; Reports - Descriptive
Education Level: Higher Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A
Author Affiliations: N/A