NotesFAQContact Us
Collection
Advanced
Search Tips
Back to results
Peer reviewed Peer reviewed
Direct linkDirect link
ERIC Number: EJ742833
Record Type: Journal
Publication Date: 2006-Oct
Pages: 8
Abstractor: Author
ISBN: N/A
ISSN: ISSN-0266-4909
EISSN: N/A
Available Date: N/A
Gender and Status Effects in Student E-Mails to Staff
O'Neill, R.; Colley, A.
Journal of Computer Assisted Learning, v22 n5 p360-367 Oct 2006
This study aimed to examine gender and status effects in the kind of e-mails used to manage course administrative issues in an educational setting. Students were asked to respond to an e-mail presented as being from a member of staff, informing them of failure to submit coursework and asking for an explanation to be provided. The sex and status of the sender were varied. The data showed both gender and status effects. The men more frequently adopted an assertive stance, while the women more frequently referred to work-related issues in a conciliatory way. A number of features of the e-mails varied according to the sex of the participant, and the status and sex of the sender. There was evidence of a greater influence of status in features of the replies from the men, although the effect of this varied according to the sex of the sender. In addition, accommodation to the gender-stereotypes of the senders was evident in features of the data from both men and women.
Blackwell Publishing. 350 Main Street, Malden, MA 02148. Tel: 800-835-6770; Tel: 781-388-8599; Fax: 781-388-8232; e-mail: customerservices@blackwellpublishing.com; Web site: http://www.blackwellpublishing.com/jnl_default.asp.
Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A
Author Affiliations: N/A