ERIC Number: EJ723291
Record Type: Journal
Publication Date: 2005
Pages: 11
Abstractor: Author
ISBN: N/A
ISSN: ISSN-1098-2140
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Available Date: N/A
Using the Internet to Measure Program Performance
Mulvey, Kevin P.; Atkinson, Donna Durant; Avula, Deepa; Luckey, J. William
American Journal of Evaluation, v26 n4 p587-597 2005
The Internet and World Wide Web are increasingly used to accelerate progress in a variety of fields. These applications go beyond the traditional technology- or computer-related fields and have expanded to nontechnical fields, which have benefited greatly from the use of the Web as a data-gathering and management support tool. The purpose of this article is to examine the Web's use by a federal funding agency and its grantees for performance measurement and program monitoring. The analysis is based on the Center for Substance Abuse Treatment's (CSAT) implementation of a Web-based data entry and reporting system. This system is used both as a mechanism for monitoring CSAT's grant portfolios and as a tool to manage performance. The authors conclude with a discussion of the issues surrounding the effectiveness and efficiency of using the Web to measure and monitor program performance.
Descriptors: Program Effectiveness, Measurement Techniques, Program Evaluation, Evaluation Methods, Internet, Substance Abuse, Federal Programs, Data Collection
SAGE Publications, 2455 Teller Road, Thousand Oaks, CA 91320. Tel: 800-818-7243 (Toll Free); Fax: 800-583-2665 (Toll Free).
Publication Type: Journal Articles; Reports - Evaluative
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A
Author Affiliations: N/A