The goal of this exploratory research study was to use the self-directed learning framework in a nonformal learning environment to determine how an underserved community would use technology. The factors that support self-directed learning in a nonformal learning environment were the ability to communicate, access information, and acquire knowledge. The primary focus was on the needs of the residents as learners; looking at why, when, what, and how community members wanted to involve technology in their learning and living. Residents identified needs that included issues related to housing, health care, child care, finances, education, and community unity.