Training Rewards and Challenges of Serving Library Users with Disabilities.

Holt, Cynthia; Hole, Wanda

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Peer reviewed

ERIC Number: EJ666566

Record Type: Journal

Publication Date: 2003

Pages: N/A

Abstractor: N/A

ISBN: N/A

ISSN: ISSN-0163-5506

EISSN: N/A

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Training Rewards and Challenges of Serving Library Users with Disabilities.

Holt, Cynthia; Hole, Wanda

Public Libraries, v42 n1 p34-37 Jan-Feb 2003

Discusses the need for effective library service to people with disabilities and focuses on the need to train users, based on experiences at the Special Needs Center of the Phoenix (Arizona) Public Library. Highlights include training rewards; librarians as trainers; and needs assessment through interviews, questionnaires, focus groups, and task analysis. (Author/LRW)

Descriptors: Disabilities, Focus Groups, Interviews, Library Services, Needs Assessment, Public Libraries, Questionnaires, Task Analysis, Users (Information)

Publication Type: Journal Articles; Reports - Descriptive

Education Level: N/A

Audience: N/A

Language: English

Sponsor: N/A

Authoring Institution: N/A

Identifiers - Location: Arizona (Phoenix)

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Author Affiliations: N/A