Online Databases: Virtual Reference Services in a Real World.

Tenopir, Carol

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ERIC Number: EJ637504

Record Type: Journal

Publication Date: 2001

Pages: N/A

Abstractor: N/A

ISBN: N/A

ISSN: ISSN-0363-0277

EISSN: N/A

Available Date: N/A

Online Databases: Virtual Reference Services in a Real World.

Tenopir, Carol

Library Journal, v126 n12 p38,40 Jul 2001

Discusses the results of a survey of academic member libraries of the ARL (Association of Research Libraries) that investigated changes in reference services over the last three years and how electronic resources have impacted them. Topics include remote users; email reference; and live virtual reference. (LRW)

Descriptors: Academic Libraries, Electronic Libraries, Electronic Mail, Higher Education, Library Services, Library Surveys, Reference Services, Users (Information)

Publication Type: Journal Articles; Reports - Research

Education Level: N/A

Audience: N/A

Language: English

Sponsor: N/A

Authoring Institution: N/A

Grant or Contract Numbers: N/A

Author Affiliations: N/A