People Servers vs. Information Providers: The Impact of Service Orientation on Technology Training.

Fidishun, Dolores

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Peer reviewed

ERIC Number: EJ633057

Record Type: Journal

Publication Date: 2001

Pages: N/A

Abstractor: N/A

ISBN: N/A

ISSN: ISSN-0730-9295

EISSN: N/A

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People Servers vs. Information Providers: The Impact of Service Orientation on Technology Training.

Fidishun, Dolores

Information Technology and Libraries, v20 n1 p29-33 Mar 2001

Describes a qualitative study involving interviews with 12 women employees in academic libraries that investigated their views of computers and technology, methods for training effectiveness, learning styles, and views on serving patron's needs. Discusses training implications and makes suggestions for maximizing transfer of training. (LRW)

Descriptors: Academic Libraries, Cognitive Style, Computer Attitudes, Females, Higher Education, Interviews, Learning Strategies, Librarian Attitudes, Library Personnel, Library Services, Training Methods, Transfer of Training, User Needs (Information)

Publication Type: Journal Articles; Reports - Descriptive; Reports - Research

Education Level: N/A

Audience: N/A

Language: English

Sponsor: N/A

Authoring Institution: N/A

Grant or Contract Numbers: N/A

Author Affiliations: N/A