Evaluating Teaching and Learning Using Service-Quality Factors.

Wright, Robert E.

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Peer reviewed

ERIC Number: EJ617332

Record Type: Journal

Publication Date: 2000

Pages: N/A

Abstractor: N/A

ISBN: N/A

ISSN: ISSN-0011-8052

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Evaluating Teaching and Learning Using Service-Quality Factors.

Wright, Robert E.

Delta Pi Epsilon Journal, v42 n1 p28-37 Win 2000

Data from 103 business students indicated that styles of instructor interaction determined their overall evaluation of teachers. The substance of instruction was an important influence on the amount of reported learning, not on overall instructor ratings. (Contains 32 references.) (SK)

Descriptors: Business Education, Factor Analysis, Higher Education, Student Evaluation of Teacher Performance, Teacher Effectiveness, Teacher Student Relationship, Teaching Styles

Publication Type: Journal Articles; Reports - Research

Education Level: N/A

Audience: N/A

Language: English

Sponsor: N/A

Authoring Institution: N/A

Grant or Contract Numbers: N/A

Author Affiliations: N/A