Peer reviewedERIC Number: EJ599737
Record Type: Journal
Publication Date: 1999
Pages: N/A
Abstractor: N/A
ISBN: N/A
ISSN: ISSN-0090-7324
EISSN: N/A
Available Date: N/A
Creating User-Centered Instructions for Novice End-Users.
Nahl, Diane
RSR: Reference Services Review, v27 n3 p280-86 1999
Discusses written instructional materials created by librarians for end users searching database systems. Highlights include novice user studies; the importance of print instruction in digital information environments; a paradigm shift from system-centered to user-centered focuses in technical writing and user documentation for software; and recommendations for creating written instructions. (LRW)
Descriptors: Academic Libraries, Computer Software, Databases, Guidelines, Higher Education, Instructional Effectiveness, Instructional Materials, Library Instruction, Library Research, Material Development, Online Searching, Orientation, Printed Materials, Technical Writing, User Needs (Information)
Publication Type: Historical Materials; Journal Articles; Reports - Descriptive
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A
Author Affiliations: N/A
