Peer reviewedERIC Number: EJ584203
Record Type: Journal
Publication Date: 1998
Pages: N/A
Abstractor: N/A
ISBN: N/A
ISSN: ISSN-1094-9054
EISSN: N/A
Available Date: N/A
Electronic Reference Services: Some Suggested Guidelines.
Sloan, Bernie
Reference & User Services Quarterly, v38 n1 p77-81 Fall 1998
Suggests guidelines to help libraries formalize their electronic reference services. Covers the following issues: administration/management (library division/department, library administration, campus administration, academic departments); services; primary clientele; personnel; infrastructure/facilities; finances; and evaluation. (AEF)
Descriptors: Academic Libraries, Computer Networks, Computer Oriented Programs, Guidelines, Higher Education, Information Dissemination, Information Networks, Information Services, Library Administration, Library Development, Library Funding, Library Personnel, Library Services, Online Systems, Reference Services, Users (Information)
Publication Type: Dissertations/Theses - Doctoral Dissertations; Journal Articles; Speeches/Meeting Papers
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A
Author Affiliations: N/A
