Using Transaction Log Analysis To Improve OPAC Retrieval Results.

Blecic, Deborah D.; Bangalore, Nirmala S.; Dorsch, Josephine L.; Henderson, Cynthia L.; Koenig, Melissa H.; Weller, Ann C.

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Peer reviewed

ERIC Number: EJ559745

Record Type: Journal

Publication Date: 1998

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ISSN: ISSN-0010-0870

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Using Transaction Log Analysis To Improve OPAC Retrieval Results.

Blecic, Deborah D.; Bangalore, Nirmala S.; Dorsch, Josephine L.; Henderson, Cynthia L.; Koenig, Melissa H.; Weller, Ann C.

College & Research Libraries, v59 n1 p39-50 Jan 1998

An OPAC transaction log analysis at the University of Illinois at Chicago revealed that users had trouble with basic search techniques. After the introductory screens were simplified, a second analysis showed improved search results, indicating that monitoring OPACs can lead to improved information retrieval when changes are made in response to user search patterns. (PEN)

Descriptors: Academic Libraries, Computer Software Development, Feedback, Higher Education, Information Retrieval, Information Seeking, Online Catalogs, Online Searching, Search Strategies, Use Studies, User Satisfaction (Information)

Publication Type: Journal Articles; Reports - Research

Education Level: N/A

Audience: N/A

Language: English

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