Numerous Web-based phone and address directories provide advantages over the white and yellow pages. Although many share a common database, each has features that set it apart: maps, suggested driving directions, and phone dialing. This article examines eight (Bigfoot, BigBook, BigYellow, Switchboard, Infospace, Contractjobs, InterNIC) residential, business, and e-mail directories and evaluates their completeness, currency, and overall usability. (PEN)