Designing Accessible Online Help.

Newman, Butler; Riner, Robert W.

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ERIC Number: EJ540411

Record Type: Journal

Publication Date: 1997

Pages: N/A

Abstractor: N/A

ISBN: N/A

ISSN: ISSN-1055-9760

EISSN: N/A

Available Date: N/A

Designing Accessible Online Help.

Newman, Butler; Riner, Robert W.

Training and Development, v51 n3 p41-44 Mar 1997

Accessibility and accuracy are important attributes for either manual or electronic support tools. Training with performance support tools will fail if it uses the same approach, only electronic; has no mechanism for keeping content up to date; and is not integrated with the job. (SK)

Descriptors: Computer Software Development, Instructional Effectiveness, Learning Processes, Training, Work Environment

Publication Type: Opinion Papers; Journal Articles

Education Level: N/A

Audience: N/A

Language: English

Sponsor: N/A

Authoring Institution: N/A

Grant or Contract Numbers: N/A

Author Affiliations: N/A