Electronic Mail Reference Service: A Study.

Bushallow-Wilber, Lara; And Others

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Peer reviewed

ERIC Number: EJ526323

Record Type: Journal

Publication Date: 1996

Pages: N/A

Abstractor: N/A

ISBN: N/A

ISSN: ISSN-0033-7072

EISSN: N/A

Available Date: N/A

Electronic Mail Reference Service: A Study.

Bushallow-Wilber, Lara; And Others

RQ, v35 n3 p359-63,366-71 Spr 1996

Describes a study that examined the use of electronic mail reference service in three library units at the State University of New York at Buffalo. Highlights include patron demographics, question classification, and use patterns; and recommendations for further research. (Author/LRW)

Descriptors: Academic Libraries, Demography, Electronic Mail, Higher Education, Library Services, Reference Services, Research Needs, Use Studies, Users (Information)

Publication Type: Reports - Research; Journal Articles

Education Level: N/A

Audience: N/A

Language: English

Sponsor: N/A

Authoring Institution: N/A

Grant or Contract Numbers: N/A

Author Affiliations: N/A