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ERIC Number: EJ523227
Record Type: Journal
Publication Date: 1996
Pages: N/A
Abstractor: N/A
ISBN: N/A
ISSN: ISSN-0888-4463
EISSN: N/A
Available Date: N/A
Library Guides: Supporting Customer Service in Information Delivery at the New Canaan Library.
Bryant, David
Library Administration & Management, v10 n2 p110-14 Spr 1996
Reviews the planning, implementation, and evaluation of the library guides project, a customer service project at the New Canaan Library (Connecticut). Volunteers answered basic, single-component reference questions, allowing library professionals to give greater time and effort to more complex questions. (JMV)
Publication Type: Reports - Descriptive; Journal Articles
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Connecticut
Grant or Contract Numbers: N/A
Author Affiliations: N/A