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Peer reviewed Peer reviewed
ERIC Number: EJ520157
Record Type: Journal
Publication Date: 1996
Pages: N/A
Abstractor: N/A
ISBN: N/A
ISSN: ISSN-0024-2594
EISSN: N/A
Available Date: N/A
Quality Improvement: A Strategy for Planned Organizational Change.
Kovel-Jarboe, Patricia
Library Trends, v44 n3 p605-30 Win 1996
Considers strategies for the implementation of quality improvement in libraries. Highlights include structured quality improvement, especially Total Quality Management; organizational change; customer focus; continuous improvement; data-based decision making; systems thinking; employee involvement in decision making; diffusion of innovation; change strategies; and chaos theory. (LRW)
Descriptors: Change Strategies, Chaos Theory, Decision Making, Improvement Programs, Innovation, Library Services, Organizational Change, Participative Decision Making, Program Implementation, Systems Approach, Total Quality Management
Publication Type: Reports - Descriptive; Journal Articles
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A
Author Affiliations: N/A