Peer reviewedERIC Number: EJ520154
Record Type: Journal
Publication Date: 1996
Pages: N/A
Abstractor: N/A
ISBN: N/A
ISSN: ISSN-0024-2594
EISSN: N/A
Available Date: N/A
On Becoming Essential: An Agenda for Quality in Twenty-First Century Public Libraries.
Holt, Glen E.
Library Trends, v44 n3 p545-71 Win 1996
Discusses issues of quality in public libraries in light of changes in services resulting from social and economic changes. Highlights include quality strategies, the customer service revolution, anticipating new markets, defining library values and missions, information technology, training staff for the future, funding, partnerships, and protecting individuals and access. Contains 85 references. (LRW)
Descriptors: Access to Computers, Access to Information, Change Strategies, Civil Liberties, Economic Change, Futures (of Society), Information Technology, Library Funding, Library Personnel, Library Services, Mission Statements, Public Libraries, Quality Control, Social Change, User Needs (Information), Values
Publication Type: Reports - Descriptive; Journal Articles
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A
Author Affiliations: N/A
