Surfing in Seattle: What Cyber-Patrons Want.

Harvey, Kathy; Horne, Tom

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ERIC Number: EJ515051

Record Type: Journal

Publication Date: 1995

Pages: N/A

Abstractor: N/A

ISBN: N/A

ISSN: ISSN-0002-9769

EISSN: N/A

Available Date: N/A

Surfing in Seattle: What Cyber-Patrons Want.

Harvey, Kathy; Horne, Tom

American Libraries, v26 n10 p1028-30 Nov 1995

Presents the results of the Seattle Public Library's survey on its Internet service. Seventy-one percent of users were satisfied with the service, but expressed a need for more staff assistance and instruction. Users also valued using the Internet for educational assistance. A sidebar by Jacobson highlights students' expectations for Internet service in libraries. (AEF)

Descriptors: Information Retrieval, Information Technology, Internet, Library Instruction, Library Personnel, Library Services, Library Surveys, Public Libraries, Student Attitudes, User Needs (Information), User Satisfaction (Information)

Publication Type: Reports - Research; Journal Articles

Education Level: N/A

Audience: N/A

Language: English

Sponsor: N/A

Authoring Institution: N/A

Identifiers - Location: Washington (Seattle)

Grant or Contract Numbers: N/A

Author Affiliations: N/A