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ERIC Number: EJ505340
Record Type: Journal
Publication Date: 1994
Pages: N/A
Abstractor: N/A
ISBN: N/A
ISSN: ISSN-0271-0560
EISSN: N/A
Available Date: N/A
A Cost-of-Quality Model at El Camino College.
Miller, Timothy D.
New Directions for Higher Education, n86 p33-44 Sum 1994
This article describes the cost-of-quality model used at El Camino College (California), which formally measures the costs associated with process improvement activities. A case study illustrates use of the model in evaluating a new process for reimbursing faculty and staff attending conferences. (DB)
Descriptors: Cost Effectiveness, Efficiency, Evaluation Methods, Formative Evaluation, Higher Education, Models, Self Evaluation (Groups), Total Quality Management
Publication Type: Reports - Descriptive; Journal Articles
Education Level: N/A
Audience: Administrators; Practitioners
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A
Author Affiliations: N/A