First-Hand Reflections on the Realities of Reference Service.

Stevens, Norman D.

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Peer reviewed

ERIC Number: EJ501774

Record Type: CIJE

Publication Date: 1995

Pages: N/A

Abstractor: N/A

ISBN: N/A

ISSN: ISSN-0090-7324

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First-Hand Reflections on the Realities of Reference Service.

Stevens, Norman D.

RSR: Reference Services Review, v23 n2 p91-96 1995

A retired library administrator discusses contemporary reference service based on his experience as a volunteer at the reference desk of an academic library. Narrative includes education; experience; work setting; training; impressions of users; knowledge acquired from fellow reference librarians; and print and electronic resources. (AEF)

Descriptors: Academic Libraries, Electronic Text, Higher Education, Information Sources, Librarians, Library Education, Library Services, Personal Narratives, Printed Materials, Professional Training, Reference Services, Users (Information), Volunteers, Work Environment, Work Experience

Publication Type: Opinion Papers; Reports - Evaluative; Journal Articles

Education Level: N/A

Audience: N/A

Language: English

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Authoring Institution: N/A

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Author Affiliations: N/A