ERIC Number: EJ501582
Record Type: Journal
Publication Date: 1995
Pages: N/A
Abstractor: N/A
ISBN: N/A
ISSN: ISSN-0164-534X
EISSN: N/A
Available Date: N/A
Observations on Benchmarking Information Technology Support.
CAUSE/EFFECT, v18 n1 p20-28 Spr 1995
Based on a survey of five similar institutions, Pennsylvania State University identified four principles of model information technology (IT) practice: use of policy, budget, and strategy measures to maximize IT benefits; early IT implementation; emphasis on customer service to integrate IT into institutional culture; and use of standards, security, and architectural planning to support change. (MSE)
Descriptors: Administrative Organization, Administrative Policy, Administrative Principles, Benchmarking, College Administration, College Planning, Comparative Analysis, Higher Education, Information Technology, Models, Organizational Climate, Program Administration, Surveys, Technological Advancement
Publication Type: Reports - Evaluative; Opinion Papers; Journal Articles
Education Level: N/A
Audience: Administrators; Practitioners
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A
Author Affiliations: N/A
