Just Say Yes: Reengineering Library User Services for the 21st Century.

Shapiro, Beth J.; Long, Kevin Brook

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Peer reviewed

ERIC Number: EJ497983

Record Type: Journal

Publication Date: 1994

Pages: N/A

Abstractor: N/A

ISBN: N/A

ISSN: ISSN-0099-1333

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Just Say Yes: Reengineering Library User Services for the 21st Century.

Shapiro, Beth J.; Long, Kevin Brook

Journal of Academic Librarianship, v20 n5-6 p285-90 Nov 1994

Discusses how reengineering can be applied to user services in libraries; identifies trends affecting library user services operations; and describes the reengineering effort at Rice University (Texas) where services have been transformed through collaboration between the library and computing services. (AEF)

Descriptors: Academic Libraries, Change Strategies, Cooperation, Futures (of Society), Higher Education, Information Technology, Library Development, Library Role, Library Services, Long Range Planning, Trend Analysis, User Needs (Information)

Publication Type: Reports - Evaluative; Journal Articles

Education Level: N/A

Audience: N/A

Language: English

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Authoring Institution: N/A

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Author Affiliations: N/A