The Delivery of Reference Services in a CD-ROM LAN Environment: A Case Study.

Barbuto, Domenica M.; Cevallos, Elena E.

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Peer reviewed

ERIC Number: EJ493340

Record Type: Journal

Publication Date: 1994

Pages: N/A

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ISSN: ISSN-0033-7072

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The Delivery of Reference Services in a CD-ROM LAN Environment: A Case Study.

Barbuto, Domenica M.; Cevallos, Elena E.

RQ, v34 n1 p60-75 Fall 1994

This case study examines the implications of the installation and expansion of a CD-ROM local area network (LAN) in the Hofstra University library based on a survey of users' perceptions. Topics discussed include perceived strength of the periodicals collection; training issues; economic factors; physical space; and reference personnel. (eight references) (LRW)

Descriptors: Academic Libraries, Case Studies, Economic Factors, Higher Education, Library Automation, Library Materials, Library Services, Local Area Networks, Optical Data Disks, Periodicals, Questionnaires, Reference Services, Training Methods, Use Studies, Users (Information)

Publication Type: Opinion Papers; Reports - Research; Tests/Questionnaires; Journal Articles

Education Level: N/A

Audience: N/A

Language: English

Sponsor: N/A

Authoring Institution: N/A

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