User-Based Data Collection Techniques and Strategies for Evaluating Networked Information Services.

McClure, Charles R.

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Peer reviewed

ERIC Number: EJ489788

Record Type: Journal

Publication Date: 1994

Pages: N/A

Abstractor: N/A

ISBN: N/A

ISSN: ISSN-0024-2594

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User-Based Data Collection Techniques and Strategies for Evaluating Networked Information Services.

McClure, Charles R.

Library Trends, v42 n4 p591-607 Spr 1994

Provides an overview of the importance of user-based evaluations of networked information services; reviews data collection techniques that provide a user perspective when assessing networked information services, including focus groups, user logs, interviews, observation, and surveys; and offers practical suggestions and guidelines for using such techniques. (Contains 20 references.) (LRW)

Descriptors: Computer Networks, Data Collection, Evaluation Methods, Focus Groups, Guidelines, Information Networks, Information Services, Interviews, Observation, Strategic Planning, Surveys, User Needs (Information), Users (Information)

Publication Type: Information Analyses; Opinion Papers; Reports - Descriptive; Journal Articles

Education Level: N/A

Audience: N/A

Language: English

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Authoring Institution: N/A

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Author Affiliations: N/A