Beyond Efficacy: The Exemplar Librarian as a New Approach to Reference Evaluation.

Quinn, Brian

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ERIC Number: EJ489778

Record Type: Journal

Publication Date: 1994

Pages: N/A

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ISSN: ISSN-0019-2104

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Beyond Efficacy: The Exemplar Librarian as a New Approach to Reference Evaluation.

Quinn, Brian

Illinois Libraries, v76 n3 p163-73 Sum 1994

Offers a new approach to evaluating reference librarians, as well as a new standard of evaluation based on a study of exemplary reference librarians that was conducted via electronic networks. Characteristics of exemplary reference librarians relating to attitude, professional skills, and interpersonal skills are described. (Contains 28 references.) (LRW)

Descriptors: Computer Networks, Evaluation Criteria, Evaluation Methods, Interpersonal Competence, Librarian Attitudes, Librarians, Library Services, Library Skills, Personnel Evaluation, Reference Services

Publication Type: Opinion Papers; Reports - Research; Journal Articles

Education Level: N/A

Audience: N/A

Language: English

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Authoring Institution: N/A

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